Contact Us

We'd love to hear from you! Whether you have a question about your order, need help with a return, or just want to share your feedback — the DilliCart team is here to help.

Get in Touch

Please reach out to us using any of the following methods and we'll get back to you as soon as possible:

Email: info@dillicart.com
Mobile: +91- 7412002344

Support Hours

Our customer support team is available:

Monday to Saturday: 2:00 PM – 6:00 PM (IST)
Sunday & Public Holidays: Closed

We aim to respond to all queries within 24–48 business hours.

Order-Related Queries

For faster resolution of order-related issues, please have the following ready when you contact us:

Your Order ID (found in your order confirmation email or SMS)
A brief description of your issue
Photographs or videos, if applicable (e.g., for damaged or incorrect items)

Returns & Refunds

For return and refund requests, please refer to our Returns and Refunds Policy page before reaching out. This will help us process your request more efficiently.

Shipping Queries

For shipping and delivery-related questions, please visit our Shipping Policy page for detailed information.

We Value Your Feedback

Your experience matters to us. If you have suggestions on how we can improve, we'd love to hear them. Your feedback helps us serve you better!

Thank you for shopping with DilliCart. We're committed to making your experience as smooth and enjoyable as possible.